Counseling is a fee-for-service program. Inspire accepts all major forms of payment.
If you’d like to use Health Insurance:
Inspire is “in-network” with Blue Cross Blue Shield PPO, BCBS Choice (Not BCBS HMO), UnitedHealthcare, Humana, and Aetna.
For in-network insurances, we must have your insurance information and a valid credit card on file before your first appointment. As a courtesy, our Billing Team will verify your insurance coverage prior to your appointment and let you know what the insurance provider quoted as the contracted rates (i.e., if you have a co-payment or deductible to be met). We do not bill secondary insurance.
Your credit card will not be charged until we receive the claim from your insurance provider. Your credit card will not be charged on the day of your service, but rather on the day your insurance claims are received. We do all we can to bill in a timely manner, but there are factors out of our control. There may be times when your card is charged for more than one date of service, due to the timing of receipt of your insurance claims received. If necessary, a payment plan may be arranged with our Billing Team. We do not send a bill or notification in advance. By receiving counseling services, you agree to pay for your service.
There are times when insurance misquotes benefits. In the event of a misquote, you are responsible for the amount reported after claims are submitted. If your insurance does not pay for services, you are responsible for the full contracted rate. However, please know you, not your insurance company, are responsible for the payment of services. You may call your insurance company to check your benefits by calling the number on the back of the insurance card. If you receive different information then what our billing representative is told, we will call to reverify once, but we are obligated to follow the contracted rates we are given. If there is an overage of payment after the bill has been paid, we will issue the card on file a refund and adjust the rate moving forward.
Some insurance companies require a pre-certification before the first appointment, or they will not cover the cost of services.
If you are responsible for a copay, deductible, or private pay, your credit card on file will be debited when claims are received from your insurance provider. Please Note: Copays and Deductibles are not charged at the date of service, We are happy to also add an HSA card to your account. Please note we do require a secondary card on file with HSA cards.
If you would like a Super Bill or itemized bill after your services, you can request one from the Billing Manager.
If your insurance provider is “Out of Network,” payment will be collected at the time of service. Our billing department can provide you with a claim to submit for reimbursement, upon request. Any reimbursements from your insurance provider will be made directly to you.
Therapy is a commitment of time, energy, and financial resources. If you have health insurance, it is important for you to verify your mental health benefits so you understand your coverage prior to your appointment.
Valid Credit Card must be on file at all times
In order to receive services, a valid credit card is required to be on file. Payment is required at the time of service. If you wish to pay by cash or check, you must make arrangements with the Billing Manager before your first session. We will not charge the card on file at that point, as long as we have another form of payment at the time of service. However, a valid credit card on file is still required to book an appointment. All agreements regarding payment must be agreed upon by both parties, and handled before services are rendered.
We are happy to provide a receipt or superbill, upon request. We will not automatically send a bill or notification in advance. By receiving counseling services, you agree to pay at the time of your service.
For minors:
The parent or guardian who coordinates the child’s services must provide the credit card to keep on file before the first appointment. One parent must be responsible for all payments or copayments with a credit card on file. We will not reach out to another parent, on your behalf, to receive payment. It is up to the parents to follow whatever court agreement they have in terms of reimbursement for medical costs. We will not be involved in any disputes.
Cancellation Policy
Cancellations or missed appointments without 24 hours’ notice will be subject to a full fee charge (see below for exact rates), which will be charged to the card on file. Insurance companies do not pay charges for missed appointments. This is a company policy and not at the therapists’ discretion. If you have any billing questions, please contact our Billing Team at billing@inspirecounselingcenter.com or (847) 919-9096 ext 2. Please know, cancellation and rescheduling policies are in an effort to be able to continue to offer services to you and others in the community for the future.Thank you for trusting Inspire to be part of your support team. We are grateful for the chance to serve you and your family.
Prescription Refills
Refill requests must be sent 3 business days prior to running out / expiring or be subject to a $50 urgent refill fee. Up to 72 hours (business hours do not include Saturdays or Sundays) is required for prescription refills, from the time our office receives the pharmacy request. Multiple calls within the 72 hour time frame does not ensure that the prescription request will be processed in a timelier manner. In order for the physician to approve the refill request, the patient must have an upcoming appointment scheduled with the physician. If an appointment has not been scheduled, there will be a prescription refill delay. Physicians will only approve 90-day prescriptions at the time of the patient visit.
Rates for “Out of Network” and Private Pay:
The following are the rates for Inspire’s services. Inspire is in-network with BCBS PPO, BCBS Choice, UnitedHealthcare, Humana and Aetna. If you use insurance, you will be responsible for whatever your negotiated copay/deductible with each insurance company, according to your plan. Our Billing Team is happy to assist you in verifying your insurance coverage.
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(Therapy) First Psychotherapy Intake Appointment (60 minutes): $285
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(Therapy) All Psychotherapy subsequent Appointments (50 minutes): $185
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(Medication)First Psychiatry Initial Intake Appointment (60 minutes): $445
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(Medication)Psychiatry ] Follow-Up Appointments (30 minutes): $245
Communication & Documentation Requests
If you wish to communicate with your/your child’s therapist, or provider, outside of regular scheduled appointments, we have several options for you. Parents, you are welcome to email your child’s therapist/provider with important information for your child’s treatment (i.e. change in behavior, appetite, issues at school/home, etc,). Your therapist or provider will let you know the email has been received. If further information or discussion is needed, parents are welcome to book a session with the therapist (with or without your child), which is covered by insurance, for the best support of your child’s treatment. If a phone call or extra documentation for schools, doctors, legal purposes, is needed, please see the consultation rates below. These are optional and not covered by insurance. Our consultations are offered as a convenience to allow extra time for your therapist to provide support outside of regularly scheduled appointments.
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Consultation (phone or in-person) with/on behalf of client or documentation requests (60 min) ** $185
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Consultation (phone or in-person) with/on behalf of client or documentation requests (45 min) ** $140
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Consultation (phone or in-person) with/on behalf of client or documentation requests (30 min) ** $95
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Consultation (phone or in-person) with/on behalf of client or documentation requests (10-20 min) ** $60
** Not covered by insurance providers.
Billing Problems or Issues
If we see an issue with your billing or your credit card is no longer active or valid, we will do our best to notify you. Services will be paused until the account has been paid in full.
If fees for services are not paid in a reasonable amount of time, and attempts have been made to resolve the financial matter to no avail, a client account may be sent to a collection service. If you see an issue or mistake with your billing, please contact us immediately at billing@inspirecounselingcenter.com or (847) 919-9096 x2 and we will do our best to correct the issue.
Financial Hardship
If you are unable to afford counseling services, we are pleased to have a Non-Profit organization, “Inspire Change for Mental Health” which is a 501C3. Thanks to our generous donors, some funds may be available to help assist you in receiving the care you need. Other reputable non-profit mental health services are also available in the community.
Youth Services of Glenview , Glenview, IL, 847-724-2620
Josseyln Center Northfield, IL, (847) 441-5600
Family Service Center Wilmette, IL (847) 251-7350
Samaritan Counseling Center Northwest Suburbs 630.357.2456
![Did you catch my last post on how to make new friends as an adult woman?
I’ll be the first to admit, talking to new people can be nerve-wracking, so I came up with a few easy icebreakers to get the conversation started:
🧊"I noticed your [bag/shirt/shoes, etc.]. That's really cute! Where did you get it?"
🧊"My child is starting at this school/daycare next week. Where does your child go?"
🧊"I've been looking for something new to read. Do you have any recommendations?"
🧊"Have you tried any new restaurants or coffee shops in the area lately? I'm always looking for new places to check out."
🧊“I’m prioritizing staying healthy right now. What kind of exercise do you do?”
🧊“What shows are you loving right now? Mine are [tell them your favorite shows].”
🧊“Do you listen to podcasts? Which ones are your favorite?”
🧊“Do you have any interesting hobbies?”
“Where are you vacationing this summer?”
🧊“I’m interested in volunteering, do you have any organizations you can recommend?”
Remember, icebreakers are meant to be light conversation starters - a good place to start is to simply introduce yourself, shake hands, and smile. For best results, always try to choose an icebreaker that has some context to the situations you’re in.
Finally, it’s 100% normal to feel awkward and you can rest assured that most people feel the same when they’re meeting someone new. Embrace whatever feelings you’re having and just be yourself.
#mentalhealth #mentalhealthmatters #therapist #relationshippodcast #icebreakers](https://inspirecounselingcenter.com/wp-content/plugins/instagram-feed/img/placeholder.png)