Counseling is a fee-for-service program. Inspire accepts all major forms of payment.
If you’d like to use Health Insurance:
Inspire is “in-network” with Blue Cross Blue Shield BCBS PPO (Not BCBS HMO), United Behavior Healthcare (UBHC), Humana, and Aetna.
For in-network insurances, we must have your insurance information and a valid credit card on file before your first appointment. As a courtesy, we will verify your insurance coverage prior to your appointment and let you know what the insurance provider quoted as the contracted rates (i.e., if you have a co-payment or deductible to be met).
Therapy is a commitment of time, energy, and financial resources. If you have health insurance, it is important for you to verify your mental health benefits so you understand your coverage prior to your appointment. Some insurance companies require a pre-certification before the first appointment or they will not cover the cost of services
It is important to note: there are times when insurance representatives misquote benefits. If your insurance does not pay for services, you are responsible for the full contracted rate. You, not your insurance company, are responsible for the payment of services. You may call your insurance company to check your benefits as well by calling the number on the back of their insurance card. If you receive different information than what our billing representative is told, we will call to reverify once, but we are obligated to follow the contracted rates we are given. Once the bill has been paid, if there is an overage of payment, we will issue the card on file a refund, and adjust the rate moving forward.
Payment is due at the time of service. We do not send a bill or notify in advance. If you are responsible for a copayment, deductible, or private pay, your credit card or HSA card on file will be debited at the time of service. If you wish to pay by check, cash, you must bring payment at the time of service, and your card will not be charged.
If you would like a Super Bill or itemized bill, after your services, you can request one from the Billing Manager. If you need to make any special arrangements for payments, we encourage you to reach out to the Billing Manager. Any payment plans or arrangements must be mutually agreed upon, between the client and Inspire Counseling Center.
We also can submit to “out of network” for other insurances.
Valid Credit Card must be on file at all times
In order to receive services, a valid credit card is required to be on file. Payment is required at the time of service. If you are responsible for a co-payment, or out-of-network payment, that is required at the time of service. If you wish to pay by cash or check, you must make your payment before your session begins. We will not charge the card on file as long as we have another form of payment at the time of service. However, a valid credit card is still required in order to ensure an appointment. We are happy to provide a receipt after the payment is received. However, we do not send bills after services for payment.
For minors:
One parent must be responsible for all payments or copayments. Whichever parent/guardian coordinates the minor’s services must provide the credit card to keep on file before the first appointment. We will not reach out to another parent, on your behalf, to receive payment. It is up to each of the parents/guardians to follow whatever court agreement they have in terms of reimbursement and medical costs if there is any dispute.
Our current fees are as follows:
- BCBS PPO, BCBS Choice, Aetna Humana (the negotiated rate with each insurance company)
- First Intake Appointment (60 minutes): $219
- All Subsequent Therapy/Family/Couples: $145
- Phone consultation with client/ on behalf** (45 min) $95
- Phone consultation with client/ on behalf** (30 min) $65
- Phone consultation with client/on behalf ** (20 min) $35
- **Not covered by insurance
